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The Future of Sales: Elevating Customer Connection and Productivity with AI

Sellers often find themselves pulled in multiple directions with not enough time to focus on what matters most—fully engaging with customers, managers, and other sellers. Read The Future of Sales: Elevating Customer Connection and Productivity with AI to discover how sellers can accomplish more in less time using AI-assisted tools, such as conversation intelligence and generative AI […]

Elevate And Future-Proof Your ERP System Through Embedded Commerce

ERP

Forward-thinking B2B and service businesses like distributors, manufacturers, wholesalers and even construction suppliers are finding new ways to connect with buyers by turning their ERP solutions into a competitive asset via embedded commerce. Not all ERPs are created equal, and some cloud solutions may be easier to navigate, but even legacy ERP systems that rely […]

Breaking Free: HR leaders on a future of work that’s free from bias

Human Resource

The past two years have seen a complete overhaul in the concept, nature, and processes of work and the workplace and the human resources (HR) department is at the heart of this major shift. As organisations start to settle, recover and move forward in the new era, the role of HR has become even more […]

Are your customers heading in the right direction?

Customers don’t follow just one path on their journey with your brand. Often, their path is full of twists and turns, alternate routes, detours, and divergences. This mini-guide goes over the systems and tools your organization can put in place to map digital customer journeys, which enables digital and customer experience leaders to view and […]