The world is in the middle of a major revolution in the way that work is done, much like it experienced with transitions from the Agricultural Age to the Industrial Age. Unlike previous labor shifts, the technologies driving this latest one are now digital. Technologies like Robotic Process Automation (RPA) and Artificial Intelligence (AI) open up new horizons for organizations and their workers. They take over the mundane and repetitive work normally performed by people, freeing up humans to focus on more strategic, value-added activities. In this time of rapid change, maximizing humans’ potential to focus on important matters is critical for organizational competitiveness and survival.
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