The world is in the middle of a major revolution in the way that work is done, much like it experienced with transitions from the Agricultural Age to the Industrial Age. Unlike previous labor shifts, the technologies driving this latest one are now digital.
Elements of artificial intelligence (AI) have fast permeated the world around us, from the home and car to shopping and banking. In fact, it has become so commonplace that the average person no longer views such advances as AI at all, or even technology, but simply how best-in-class products and services function today. With the evolving demands of today’s consumer, along with the elevated expectations of what the tech-savvy knowledge worker has become accustomed to, it’s clear that a technology-powered world is here to stay.
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