A recent Gallup study reveals that unpredictable and unstable work schedules may be a significant driver of employee absenteeism and turnover in the U.S. workplace.

According to the June 10 report, 62% of U.S. employees do not have access to high-quality schedules—defined by Gallup as predictable, stable, and offering some level of employee control. These scheduling issues, the study warns, are impacting not just worker well-being, but also business performance and the broader economy.

Gallup outlines three key traits of a high-quality schedule:

  • Predictability: Workers receive schedules at least two weeks in advance unless they choose otherwise.
  • Stability: Weekly hours remain consistent, with no more than a 25% variation unless initiated by the employee.
  • Control: Employees influence at least two aspects of their schedules—such as their hours, workdays, or personal time-off.

In the survey of over 18,000 U.S. workers, 27% reported unpredictable schedules, 28% experienced instability, and 41% had little or no control over their work hours. These problems are more common among part-time workers and those without a college degree.

The report highlights that employees facing low-quality schedules are more likely to suffer financially and experience conflicts between work and personal life. Specifically, 38% of such workers said they are “just getting by” financially, while 57% reported that work often clashes with their personal obligations.

Gallup emphasizes that improving schedule quality could reduce attrition and labor costs and even boost sales in retail sectors. The findings echo earlier research suggesting that structured, worker-friendly scheduling benefits both employers and employees.

Meanwhile, as return-to-office (RTO) policies continue to stabilize, flexible and hybrid work arrangements remain essential. A McKinsey & Co. report notes that these models help businesses attract talent by aligning with employee preferences.

This is particularly true for “sandwich generation” caregivers—mainly women—who juggle responsibilities for both children and aging parents. According to a report by Motherly, nearly half of such caregivers have left jobs due to rigid scheduling and inadequate support from employers.

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Source: Hrdive.com