Fountain, an AI-native platform, announced key improvements today. These new enhancements apply to Fountain Shift, their scheduling and management solution. Fountain Shift now offers unparalleled visibility for shift-based work. This is the industry’s first accurate AI Workforce Management Software. It keeps managers and workers aligned. Furthermore, it helps increase global productivity.
This announcement addresses a critical industry gap. A World Economic Forum report highlighted this pressing issue. Office roles benefited from decades of powerful tools. Think of spreadsheets, Slack, and Zoom, for example. However, the basic structure of frontline work has changed very little. Hiring still takes many weeks. Schedules remain highly unpredictable.
Sean Behr, CEO of Fountain, spoke about the tool’s core mission and detailed its practical benefits for managers.
“Frontline teams don’t need one more system to manage. They need tools that actually take work off their plate. Shift keeps every store or location covered, every shift compliant, and every paycheck accurate. It removes friction so managers can focus on what actually moves the business.”
AI Capabilities That Ensure Compliance
The system leverages AI agents for efficiency gains. These agents quickly offload manual scheduling tasks. This includes shift creation and fulfillment. When workers call out, the system adjusts intelligently. Qualified workers get texts as shifts open quickly. This dramatically increases shift fill rates. Yet it also helps reduce expensive overtime costs. It integrates with point-of-sale systems now. This alignment ensures staffing matches real-time business demands. The software also measures important workforce metrics. This includes attendance and worker reliability scores. Fountain also allows policy customization at any organizational level.
Salim Jernite, chief product officer at Fountain, commented on the nature of managing shifts and emphasized the solution’s consistent approach to rules.
“Scheduling isn’t just a planning problem, it’s a live operational challenge. Teams can build accurate schedules, stay ahead of shift changes, and follow labor rules consistently with this release. It’s the system every frontline team should have, but most don’t, and it’s just the start of what Copilot will automate for frontline workforces next.”
Fountain Shift is a core part of the Frontline OS. This is Fountain’s powerful, AI-powered operating system. Its capabilities feed directly into Fountain Copilot. This tool is a powerful reasoning agent. Copilot can complete complex tasks autonomously. It continuously builds full schedules from scratch. It proactively identifies and fixes compliance issues fast. The new AI Workforce Management Software effectively solves core challenges. It eliminates the chaos and errors of manual scheduling. It effortlessly unifies operations across many locations. Finally, this helps managers achieve cost savings and greater efficiency.
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News Source: Businesswire.com
