OneAmerica Financial has selected the FINEOS AdminSuite platform to transform its Employee Benefits group insurance operations. This core system overhaul introduces a purpose-built, quote-to-claim technology model. Ultimately, the partnership aims to create a highly seamless digital experience for group insurance customers.
The financial organization already utilizes FINEOS AdminSuite to manage its disability claims. Through this expansion, the firm will deploy the software across underwriting and policy administration. It will also process life and waiver claims through the system. This integration effectively breaks down internal operational silos across the entire insurance lifecycle.
“For nearly 150 years, we’ve built our business on trust, delivering products that meet market needs, backed by strong service and lasting relationships,” said Joe Ingream, president of Employee Benefits at OneAmerica Financial. “Investing in and modernizing our administrative foundation through the FINEOS platform is an exciting step forward as we continue to grow our employee benefits business and expand our product suite. By combining our human-centered approach with an integrated ecosystem of modern technologies, we can deliver more personalized support and greater efficiency, helping employers move forward with confidence.”
Modernizing Insurance Administration
The expanded implementation establishes a digitally connected operating model. This foundation allows faster product innovation and improves everyday workflow efficiency.
“We are proud to work with OneAmerica Financial on this transformative journey to modernize and unify their core insurance operations,” said FINEOS CEO Michael Kelly. “Across the life, accident, and health industry, insurers are moving beyond incremental change and ‘bolt-on technologies’ toward true digital transformation, where agility, real-time data, and seamless customer experiences are foundational. We are excited to support OneAmerica Financial as they build for the future and continue to elevate their market presence.”
As a customer-focused mutual organization, OneAmerica Financial has delivered financial solutions for nearly 150 years. Their products span life insurance, retirement, employee benefits, and long-term care. Currently, American United Life Insurance Company issues and underwrites these insurance products.
Explore HR Tech News for the latest advancements in Human Resources Technologies and insightful updates from industry experts!
News Source: Businesswire.com
