Hilde Garssen has been appointed by ING as the new Chief Human Resources Officer. Of the firm to the position of Management Board Banking. This will take effect from 1 September 2026. Hilde Garssen is currently the Chief People Officer at KPN. She will be succeeding Ruth McGill who resigned from her position in November 2025. Isaac Vitini has been acting in the capacity since then. Moreover, ING has added the CHRO role to the board to enhance HR leadership. This shows how vital people and culture are in today’s world. ING is looking forward to growth and delivering value.
Strengthening HR Leadership in a Digital Era
Garssen has more than 25 years of experience in the banking sector and telecoms sectors. Garssen worked as a Senior HR Officer in ABN AMRO and KPN. In KPN, she held the position of Head of HR Strategy in 2018. She was also part of the Management Board in 2019. Moreover, ING is evolving within a highly digitalized era. Therefore, strong HR leadership remains essential for managing workforce changes and customer expectations.
Steven van Rijswijk, CEO of ING, said: “I am pleased that Hilde will join ING. Her broad experience in people leadership, transformation and organisational development will be invaluable as we continue to strengthen our culture and deliver on our strategy. Elevating the CHRO role to the Management Board reflects our conviction that people and culture are central to sustainable growth, strong performance and long-term value creation.”
Hilde Garssen said: “I have always admired ING for being a digital bank where people and technology come together. These are two areas I’m passionate about and I look forward to joining and working with colleagues across the organisation to further develop the people strategy, culture and HR function for the future.”
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News Source: GlobeNewswire.com
