Riverbed has been named a Leader in the digital employee experience category in the 2026 IDC MarketScape Vendor Assessment. The recognition highlights Riverbed’s ability to help organizations deliver seamless and productive employee experiences.
The IDC MarketScape evaluated technology providers based on current capabilities and future strategies. It focused on how vendors support organizations in improving digital workplace performance. The company’s designation as a Leader is based on the power of its Aternity solution. The solution includes telemetry from endpoint, application, network, cloud path, and unified communications, in addition to employee sentiment information.
The company continues to enhance the digital employee experience through advanced observability solutions. Its Aternity platform provides organizations with deeper visibility across their technology environments. As a result, IT teams can identify issues faster and improve employee productivity.
“Enterprise AI is fundamentally changing how IT organizations operate,” said Richard Tworek, Chief Technology Officer, at Riverbed. “As organizations move from AI-assisted operations toward intelligent, autonomous execution, they need a trusted operational foundation built on comprehensive observability, digital employee experience, and responsible AI governance. We believe this recognition from the IDC MarketScape validates our long-term strategy of helping customers move beyond reactive IT toward AI-powered operations that improve employee productivity, strengthen resilience, and deliver better business outcomes.”
Expanding Aternity Adoption Across Global Enterprises
According to the IDC MarketScape report, Riverbed Orion’s agentic AI architecture has been recognized. This was launched in early 2026. The agentic AI framework takes Aternity’s analytics capability into self-governed autonomous action. The platform provides role-based experiences for employees, service desks, IT engineers, and IT management. Furthermore, the agentic AI framework includes AI governance and human control aspects.
Moreover, according to Tworek, the recognition of the company means that it is on the right track. The company will continue supporting customers in shifting their approaches from reactive to proactive and artificial intelligence-based management. At the same time, IDC noted an integrated architecture of Aternity, which includes support for physical devices, virtual desktop infrastructure, mobile devices, and frontline endpoints.
“Organizations are increasingly looking beyond visibility alone toward platforms that can intelligently automate IT operations while maintaining governance and human oversight,” said Shannon Kalvar, Senior Research Director, Enterprise Systems Management, Enterprise Client Platforms, Observability, and AIOps at IDC. “Riverbed’s recognition as a Leader in the IDC MarketScape reflects its strategy of bringing together observability, digital employee experience, and governed AI automation into a unified platform that helps enterprises improve employee productivity while preparing for more autonomous IT operations.”
This recognition is coming as companies look for dependable AI solutions. The company will continue to grow Aternity usage worldwide. The platform has achieved a revenue of over $100 million per annum in Q1 2026. Also, the Aternity solutions have reached an install base of 8.9 million units, with 40% year-over-year growth. Through their digital employee experience solutions, the company will continue helping firms within finance, government, & healthcare.
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News Source: Businesswire.com
