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Evolve and Thrive: Rethinking HR Service Delivery

Explore how and why HR service delivery is evolving and how your business can adapt its services strategy to improve employee experience, reduce case...

The People Show Off-Cycle Compensation

Off-Cycle Compensation is Compensation processes/awards that are granted to employees out side of the ‘normal annual’ compensation planning cycles. Often referred to as “Year Round Compensation” The...

SaaS HR provider appoints tech heavyweight as CTO

Ciphr, the UK’s leading SaaS HR provider, has appointed David Burns as its chief technology officer (CTO). He joins the group’s leadership team and...
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5 Ways to Maximize Performance

Discover More on clientpapers.com Customers expect their interactions with the contact center to be fast, personalized, and effortless. It would help if agents had insight into...

Pretzel Time: Blending the Agent Experience with Employee Well-Being and CX

Discover More on clientpapers.com As organizations prepare themselves for the digital era and accelerate their digital transformation strategies, they are faced with unprecedented challenges across technology,...

WISMO Calls: What Causes Them and How to Reduce Them

WISMO Calls: What Causes Them and How to Reduce Them By the time a customer calls you for an update on their order, it’s too...

How AI and ML Empower HR

Explore how and why HR service delivery is evolving and how your business can adapt its services strategy to improve employee experience, reduce case...

Handling the tricky questions in FMLA intermittent leave

Intermittent FMLA leave is a giant thorn in the side of HR people everywhere. But not all intermittent leave requests are equal. Here’s a...

What is the best Shopify Order Tracking Solution for My Store?

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Optimize the Customer Journey with Last Mile Tracking Integration

Optimize the Customer Journey with Last Mile Tracking While every step of the Ecommerce customer journey is important, the last mile... Discover more on ittech-news.com How...

3 Post-Purchase Marketing Strategies That Boost ROI

3 Post-Purchase Marketing Strategies That Boost ROI Post purchase marketing is the promotion and branding activity that takes place after... Discover more on ittech-news.com Optimize the Customer...

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