Fountain Launches Frontline OS to Cut Screening Time and Boost Retention

Fountain, the AI-native platform for frontline workforce management, today launched Frontline OS, an AI-native operating system for global hiring. The platform is designed to automate hiring, onboarding, and workforce management for 2.7 billion frontline workers worldwide. Frontline OS addresses retention challenges with AI-driven automation and streamlined workflows.

According to McKinsey, losing one frontline retail employee costs nearly $10,000. These losses also impact food, beverage, hospitality, healthcare, and delivery. Frontline OS directly tackles these costly challenges with automation and centralized AI workflows.

At the core of Frontline OS lies Fountain Copilot, powered partly by Anthropic’s Claude models. Teams can use natural language prompts for tasks. For example, Copilot can “hire 200 delivery drivers in Atlanta.” It posts listings, screens applicants, and hires candidates. Additionally, Copilot autonomously fills shifts and generates compliance reports.

Sean Behr, CEO of Fountain, said, “Frontline OS sets the standard. This is infrastructure for an economy long neglected by software.”

Key Capabilities of Frontline OS

  • Applications – Hiring, sourcing, scheduling, compliance, and engagement tools
  • Automation – Workflow creation, system connections, and cross-channel communication
  • Intelligence – Insights and analytics for workforce visibility
  • AI Agents – Smart assistants like Copilot to automate daily tasks

Impact on Frontline Workforce

Fountain’s customers already report measurable improvements with OS and Copilot:

  • Deployment of new workflows is up to five times faster
  • End-to-end hiring execution completed with zero support tickets
  • Up to 60% fewer implementation hours

With Frontline OS, Fountain redefines frontline workforce management by unifying applications, automation, intelligence, and AI agents in one platform.

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News Source: Businesswire.com