A recent study by the International Labour Organisation (ILO) and Poland’s National Research Institute (NASK) explores how generative AI is influencing jobs across various fields. Interestingly, the research shows that HR manager roles and AI impact remain quite limited compared to many other professions. While AI can automate some routine HR tasks, the core duties of HR managers will largely continue to rely on human skills.

The report reviewed nearly 500 occupations and placed HR managers in the “minimal exposure” category for AI automation. This is important because it challenges the widespread concern that AI will rapidly replace human workers everywhere. For HR managers, key tasks like making strategic decisions, managing employee relations, and solving complex problems require empathy and human insight—abilities that AI cannot easily replicate. As a result, AI is expected to help by taking over repetitive administrative duties, freeing HR managers to focus on more important work.

Why HR Manager Roles and AI Impact Are Different

The key reason HR manager roles and AI impact stand apart is the nature of the work involved. Many routine tasks such as payroll, benefits processing, and data entry can be automated fairly easily. However, HR managers spend much of their time addressing interpersonal issues, coaching staff, and fostering a positive workplace culture. These responsibilities demand emotional intelligence and a deep understanding of people, which remain firmly human.

Additionally, the study emphasizes that organizations should take a balanced approach when adopting AI. It’s not just about implementing new tools but also ensuring these tools work alongside employees. By encouraging open communication and thoughtful policies, companies can use AI to support HR teams rather than replace them. This approach boosts productivity while protecting job security, which is essential for employee confidence and long-term success.

Moreover, this shift offers HR professionals chances to grow their skills. Using AI can help HR managers analyze data more effectively and make better-informed decisions. Over time, this will transform HR into a more strategic and data-driven role within businesses. As AI technology advances, HR leaders who embrace these changes will lead the way in shaping the future of work.

In short, generative AI’s effect on HR manager roles is limited but significant. It helps take over repetitive tasks, giving HR professionals more time to focus on people—what truly matters. The human side of HR remains irreplaceable, with AI acting as a helpful tool to enhance it. Companies that find the right balance between AI and human skills will thrive in the years ahead.

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News Source: hcamag.com