Manulife has declared that it has chosen Adaptive ML reinforcement learning to extend and enhance enterprise-wide AI engagements. This move is expected to enable Manulife to make better automations in business decisions. With Adaptive ML reinforcement learning, Manulife has strengthened real-time optimization capabilities and adaptive intelligence. This has paved the way for faster and more reliable deployments of AI models. The service promotes continuous learning in a dynamic environment. This gives Manulife an opportunity to make different decisions depending on market and client dynamics.
“We continue to accelerate progress on our AI platform. Adaptive ML’s capabilities enable breakthrough gains in speed, accuracy, and innovation,” said Jodie Wallis, Global Chief AI Officer at Manulife. “By combining large language models with targeted specialist models, we can improve accuracy while maintaining cost efficiency. This partnership supports Manulife’s strategy to become an AI-powered organization that drives growth and enhances customer experience.”
“Manulife continues to lead in deploying enterprise AI at scale. This partnership serves as a blueprint for regulated industries adopting AI,” said Julien Launay, CEO of Adaptive ML. “Generalist LLMs are not designed for enterprise production at scale. By deploying specialized agents through Adaptive Engine, Manulife gains stronger reliability and cost efficiencies across its global private environments.”
Strengthening Enterprise AI With Reinforcement Learning
Also, Adaptive ML promotes explainable reinforcement learning processes. This is an important step towards improving governance while maintaining regulatory requirements. Manulife intends to adopt this solution in its processes involving pricing, customer engagement, and operations. This is projected to make them achieve more consistent results.
“Manulife is embedding AI across nearly every part of the business,” said Shamus Weiland, Chief Information Officer at Manulife.“By leveraging Adaptive ML and reinforcement learning, we can move faster, reduce customer friction. Equip our teams with innovative tools that deliver reliable, responsible, and scalable value.”
The firm considered several methods of AI technology before choosing Adaptive ML. Furthermore, the tool can integrate with existing business environments. Manulife Financial does not have to disrupt its existing systems, but can continue to develop its applications of AI technology. Leaders in the industry are still focusing on reinforcement learning for tough decision-making tasks. Adaptive ML’s reinforcement learning feature can deploy quickly. Manulife Financial’s decision indicates an increasing trend of trusting AI technology.
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News Source: PRNewswire.com
