UKG Named a Leader in the 2026 Gartner® Magic Quadrant™ for HCM Suites for 1,000+ Employee Enterprises. Gartner recognises UKG for its Ability to Execute and Completeness of Vision. UKG is an AI-powered Workforce Operating Platform for HR, payroll, and workforce management.
Over 80,000 organizations across 150+ countries use the platform to operate their workforce. It connects CHROs’ HCM strategy to the frontline workforce operating activities. It is beneficial for employees from varied functions and locations and shifts. Furthermore, UKG helps organizations increase productivity and adapt to changing workforce requirements. The platform also connects workforce strategy with daily execution.
“UKG gives us a single source of global workforce intelligence by unifying workforce data, employee feedback, and business insights,” said Carl Enchelmayer, Director of Human Resources and U.S. Facilities at Afni, a global business process outsourcing (BPO) company with more than 10,000 employees globally. “The real-time workforce intelligence tools from UKG help us better understand our employees, improve engagement, and focus on retention.”
UKG Strengthens Frontline Workforce Management
UKG integrates HCM functionalities with workforce intelligence in order to empower the employees and managers at the frontlines. The organization recognizes the day-to-day operational challenges faced by frontline organizations. With UKG Pro®, organizations will have access to a number of functionalities that will enable better execution of the workforce. UKG Bryte™ Voice will help decrease any friction experienced by employees at the front lines due to artificial intelligence voice-enabled technology. Employees are able to accomplish their workforce tasks using natural language.
The functionality is achieved through the use of Siri® or Google Assistant™. This means that employees are able to focus on their tasks without being forced to leave their workflow. UKG® Workforce Intelligence Hub unifies workforce data and frontline insights. With this integration, leaders get a better understanding of the workforce situation. This integration further allows them to make quick and informed decisions on operations. UKG Dynamic Workforce Operations adds yet another layer of support to frontline employees. This solution acts as an operational hub for workforce operations.
It integrates workforce data with demand signals during every shift. Thus, frontline leaders can make informed decisions as conditions keep changing. UKG Rapid Hire caters to high-volume frontline hiring needs. This solution is AI-driven, and it can automate up to 90% of repetitive hiring tasks. Consequently, organizations can reduce hiring delays and move faster from talent demand to staffed shifts.
“As frontline work becomes more complex, organizations need to align workforce strategy with day-to-day execution,” said Suresh Vittal, Chief Product Officer at UKG. “UKG helps organizations connect enterprise priorities to frontline realities with the data, AI, and workforce intelligence needed to make better decisions and deliver stronger business outcomes.”
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News Source: Businesswire.com
