U.S. Bancorp Announces COO Leadership Change as Senior Operations Executive Souheil Badran Plans Retirement in April 2026. The parent company of U.S. Bank said on Wednesday that Badran will resign after overseeing the bank’s operations strategy. Contact center efforts with a focus on automation. The bank confirmed it will activate its succession planning process to ensure a disciplined leadership transition in operations. This comes as the bank looks to sustain focus on productivity outcomes.
“Souheil has led our operations function with distinction and a keen eye toward elevating our client experience. With our contact centers and driving productivity. Efficiency in service of our shareholders,” said Gunjan Kedia, U.S. Bancorp chief executive officer. “I have appreciated his insights, advocacy,y and friendship. We will build on the foundation he has helped set for the operations team.”
Operational Achievements and Transition Plans
Other facts about the individual: Badran joined U.S. Bancorp at the end of 2022 and has significant industry experience. From various industries, such as payment, software, and wealth management sectors. During his tenure, several key operational strategies were implemented, including integrating artificial intelligence into the company’s contact center operations. In this regard, the individual will help oversee a smooth transition to other operational leaders who will continue to excel and drive. The operational and shareholder performance strategy. U.S. Bancorp has its headquarters located in Minneapolis. Services millions of customers through its diversified banking services. Including an asset base of roughly $692 billion as of December 31, 2025.
“It has been an honor and a privilege serving on the leadership team at U.S. Bancorp,” Badran said. “I am confident not only in the future of the organization. But in the leaders who will guide the company into the future.”
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News Source: Businesswire.com
