Explore how and why HR service delivery is evolving and how your business can adapt its services strategy to improve employee experience, reduce case management load, and modernize HR technology.
In this eBook, we define HR service delivery, explore different service models, and explain how analytics and personalization improve the employee service experience. By the end, you’ll have a strong working overview of the changes in HR service delivery, and understand where your business can optimize its own services strategy, reduce case management load, and modernize outdated HR technology
