In today’s budget-constrained economy, organizations are constantly seeking ways to optimize their operations without compromising the digital employee experience (DEX). While some may perceive End-User Experience Management (EUEM) as a luxury or a “nice to have,” this practical case study by Forrester reveals why investing in EUEM is a game-changer for driving business outcomes.

Key highlights include:

  • Analyzing licensing costs: Gain deeper insights into licensing expenditures and identify opportunities to optimize software investments, leading to substantial cost savings.
  • Gradual endpoint agent deployment: Implement a phased approach to deploying endpoint agents, allowing for better resource management, and minimizing upfront expenses.
  • Action prioritization: Prioritize actions based on data-driven insights provided by EUEM tools, ensuring that critical issues are addressed promptly and efficiently.
  • Automated remediations: Streamline the troubleshooting process with automated remediations, reducing downtime and associated costs.
  • Quantifying cost savings: Easily quantify the tangible cost savings achieved through EUEM implementation, providing a solid ROI justification for the investment.

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