In 2025, senior care leaders are navigating a complex landscape. Workforce shortages, inefficient payroll systems, and frequent staff turnover continue to challenge administrators. However, a recent Viventium survey, conducted among nearly 650 healthcare professionals, reveals that a people-first workforce strategy may hold the key to long-term stability and growth. This approach isn’t just about policies—it’s about placing employees at the heart of organizational decisions.

When teams feel supported, they perform better. Therefore, this strategy emphasizes three major pillars: investing in career advancement, ensuring payroll accuracy, and merging internal training with external compliance support. These efforts not only relieve operational burdens but also enable caregivers to prioritize what truly matters—resident care. Clear payroll transparency and structured career opportunities lead to stronger trust and higher engagement. As a result, employees feel valued, and organizations experience improved morale and retention.

Putting People First: From Strategy to Impact

To successfully adopt a people-first workforce strategy, administrators must start with the basics—accurate and timely payroll. Surprisingly, the survey revealed that 81% of senior care administrators report experiencing at least one payroll error each month. These small yet frequent mistakes erode staff trust and satisfaction. However, by upgrading payroll technology and streamlining back-end processes, organizations can significantly reduce these errors. More importantly, they can demonstrate a commitment to fairness and consistency.

Moreover, creating clear career paths is no longer optional. Employees want to see a future within their organization. By offering meaningful training and development programs, both internal and externally supported, leaders can nurture talent from within. This approach not only empowers employees but also reduces burnout and enhances retention. In addition, such efforts signal a long-term investment in each team member’s success, which strengthens loyalty.

A true people-first workforce strategy goes beyond one-size-fits-all solutions. It requires regular communication, consistent feedback, and flexibility in how work is structured. Whether it’s hybrid roles or more supportive shift scheduling, today’s employees need work environments that respect both their personal and professional needs.

When leaders embrace this mindset, organizations thrive. Residents receive better care. Staff feel seen and heard. Ultimately, the entire ecosystem becomes more resilient and agile in the face of change.

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News Source: mcknightsseniorliving.com