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Why is CRM important?

ERP

According to a survey by Grand View Research, the Customer Relationship Management (CRM) software sector is fast developing and is bound to reach $114.4 billion by 2027. The business arena religiously follows the quote- “Customer is the king.” Customer Relationship Management is a blend of strategies, activities, and technologies that various organizations use to understand, […]

What is ERP? Enterprise resource planning systems explained

ERP

Enterprise resource planning (ERP) is a system of integrated software applications that manages day-to-day business processes and operations across finance, human resources, procurement, distribution, supply chain, and other functions. ERP systems are critical applications for most organizations because they integrate all the processes necessary to run their business into a single system that also facilitates […]